1. Introduction

Welcome to CT Nova Technologies ("Company", "we", "our", "us"). These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at blendnet.ai and our CT Nova platform (together or individually "Service") operated by CT Nova Technologies.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here: Privacy Policy.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at support@ctnova.io so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@ctnova.io.

3. Purchases

If you wish to purchase any product or service made available through Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

4. Subscriptions

Some parts of Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on an annual basis.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or BlendNet AI cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting BlendNet AI customer support team.

5. Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for Content that you post on or through Service, including its legality, reliability, and appropriateness.

By posting Content on or through Service, You represent and warrant that: (i) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

6. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

• In any way that violates any applicable national or international law or regulation.

• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.

• To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

1. Introduction

At CT Nova Technologies ("Company", "we", "our", "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ctnova.io and use our CT Nova platform ("Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our Service

• Express interest in obtaining information about us or our products

• Participate in activities on our Service

• Contact us

The personal information we collect may include:

• Name and contact information

• Email address

• Business information

• Payment information

• Usage data and preferences

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our Service. This information does not reveal your specific identity but may include:

• Device and usage information

• IP address

• Browser and device characteristics

• Operating system

• Language preferences

• Referring URLs

3. How We Use Your Information

We use the information we collect or receive:

• To provide, operate, and maintain our Service

• To improve, personalize, and expand our Service

• To understand and analyze how you use our Service

• To develop new products, services, features, and functionality

• To communicate with you about updates, security alerts, and support

• To prevent fraud

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Your Data Protection Rights

You have certain data protection rights. These include:

• The right to access, update or to delete your personal information

• The right of rectification

• The right to object

• The right of restriction

• The right to data portability

• The right to withdraw consent

6. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

1. General Terms

At BlendNet AI, we strive to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for refunds related to our products and services, including CT Nova and other AI solutions.

2. Subscription Services

Trial Period

For subscription-based services that include a trial period:

• You may cancel your subscription during the trial period and receive a full refund of any paid fees.

• The trial period typically lasts 14 days from the start date of your subscription.

• Cancellation must be requested in writing before the trial period ends.

Active Subscriptions

For active subscriptions beyond the trial period:

• Annual subscriptions may be eligible for a prorated refund within the first 30 days of service.

• No refunds will be issued after 30 days of active service.

• Refunds are calculated based on unused service time.

3. Custom Solutions and Consulting Services

For custom AI solutions and consulting services:

• Refunds for custom development work are evaluated on a case-by-case basis.

• Services delivered according to agreed specifications are not eligible for refunds.

• Deposits for custom work may be non-refundable, as specified in individual contracts.

4. Refund Process

To request a refund:

1. Contact our support team at support@blendnet.ai

2. Provide your account information and reason for the refund request

3. Allow up to 5-10 business days for review

4. If approved, refunds will be processed to the original payment method

5. Exceptions

Refunds may not be available in the following cases:

• Violation of our Terms of Service

• Abuse of our services or systems

• Services already delivered and accepted

• Custom development work already completed

6. Payment Processing

When a refund is approved:

• Credit card refunds typically appear within 5-10 business days

• Bank transfer refunds may take up to 15 business days

• Processing times may vary depending on your financial institution

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes to this policy constitutes acceptance of those changes.